We know the DOD has experienced over 12,000 cyber incidents, and threats have increased since 2015. CMMC is a uniform means of applying best practices in cybersecurity throughout the Defence Industrial Base (DIB). Certification isn’t a technical-only requirement; it also necessitates a sound grasp of who is behind the process.
There are two key players here, namely, the Certified Third-Party Assessor Organization (C3PAO) and the Registered Provider Organization (RPO), with a specified and controlled role to perform in the certification process.
In this post, we outline a C3PAO’s versus RPO’s function, how to use each, when to use each, and how understanding their uses can streamline your compliance and reduce risk. We also show how to use both organizations effectively, preparing and certifying your cybersecurity position to DoD specifications by the time you’re done.
Below, we break down the key responsibilities and differences between these two roles to help you determine when and why to work with each:
A C3PAO (Certified Third-Party Assessor Organization) is a government-approved assessor authorized by the Cyber AB and DoD to perform official CMMC assessments. Moreover, certified organizations utilize Certified Assessors who thoroughly validate compliance with CMMC control evidence and, in turn, issue certification levels.
CMMC C3PAO follows a tried-and-true approach like those “battle tested” by DIBCAC, including gap analyses, remediation roadmaps, and documentation reviews against requirements for NIST SP 800-171 (see NIST SP 800-171). Some C3PAOs are service-disabled veteran-owned small businesses, a phrase that signifies dedication to industry knowledge and quality and commitment to remaining impartial.
Additionally, being objective, impartial, and autonomous, a C3PAO cannot consult for remediation activities but can only validate controls and evidence.
Thus, after organizations reach a state of readiness following documentation, risk assessment, and cybersecurity implementations, they seek a C3PAO for compliance validation to obtain a formal certification.
An RPO (Registered Provider Organization) helps organizations prepare for CMMC certification, instead of carrying out the evaluation. In addition, RPOs have registered practitioners knowledgeable about CMMC needs, NIST SP 800-171 requirements, and innovative approaches to bringing cybersecurity frameworks to life.
For this reason, RPOs regularly perform readiness assessments, also known as gap analyses, identifying problems in controls, proposing solutions and helping create or improve cybersecurity policies and procedures.
Furthermore, RPOs support the creation of System Security Plans (SSPs) and Plans of Actions & Milestones (POAs & MS), which are used as the primary basis for the certification evaluation. In the same way, an RPO points out any problems early, but it cannot issue CMMC certifications. These are only given by C3PAOs after the organization has fixed any issues identified by the RPO.
As a result, an RPO partner during the program’s design can reduce the chances of failing an audit and support a smooth final review process.
To easily distinguish them from one another, remember the following significant differences.:
Below, we explore when it’s best to work with an RPO versus a C3PAO so you can plan your compliance strategy effectively:
Companies looking to achieve Cybersecurity Maturity Model Certification (CMMC) are encouraged to engage a Registered Provider Organization (RPO) right from day one of their compliance journey.
Since RPOs are advisory, they are best suited to navigate the complex environment of federal compliance regulations and cybersecurity controls before committing to a complete assessment.
Among the most important reasons to engage with an RPO in advance is that they can conduct detailed readiness assessments. These evaluate a current company against CMMC requirements. RPOs can identify compliance gaps by reviewing cybersecurity policies, procedures, and technical controls and providing prioritized, actionable recommendations.
This enables limited budgets, whether related to technical or workforce, to be applied effectively where they can have maximum compliance impact.
Aside from assessments, RPOs assist in developing critical documents, forming a large part of CMMC audits. Since official assessment by a C3PAO depends greatly on facts, poorly written or incomplete policies can result in delays or complete failures.
RPOs assist in developing and tailoring documents, such as System Security Plans (SSPs), Incident Response Plans, Access Control policies, etc., to CMMC levels.
Having completed remediation, hardening of systems, and policy development, most likely with assistance from an RPO or through internal capabilities, the organization can now engage a Certified Third-Party Assessor Organization (C3PAO). At this point, the organization can be sure that it is meeting all the requirements for the level of CMMC it seeks.
A C3PAO performs a formal objective assessment against the CMMC model. This includes documentation verification, interviews with staff, testing of controls, and testing of systems. The outcome of this audit directly influences whether certification can be awarded to the organization. Therefore, assumptions cannot be made; deficiency concerns would have been addressed before the visit from the C3PAO.
Timing matters. Since payment for C3PAO audits is done in terms of fees, early audits can result in costly failures and re-estimates. Organizations must collaborate closely with RPOs or in-house security teams to advance. It’s not check-boxing; it’s demonstrating a cybersecure stance consistent with DoD requirements.
Besides, organizations must prepare staff for interviews and spot audits. The assessor can call for proof at short notice, so procedural knowledge is required. Thus, a prepared organization complies with technical requirements, shows operational maturity, and is a much-neglected aspect of CMMC achievement.
Some organizations are both C3PAO and RPO. This dual-role setup, however, is subject to more stringent regulation.
The Cyber AB requires a strict segregation of duties to prevent any conflict of interest. A team of individuals providing consultancy/advisory services (the RPO function) cannot perform certification work (the C3PAO function) for a particular client.
This segregation ensures the integrity of the evaluation process. For example, where the same individuals had participated in developing a client’s SSP or deploying controls, they are compromised and unable to judge the efficacy of such work objectively.
Internal firewalls must be introduced administratively and operationally between RPO and C3PAO teams.
From a client’s perspective, it would be convenient to use a corporation with both services, though steps need to be taken to ensure they maintain segregation procedures. Bigger, more established organizations with dual accreditation are more likely to market conflict-of-interest policies openly and allocate service teams accordingly. This openness instills trust and creates a compliant certification.
Lastly, stringent ethical and procedural control can achieve a dual function. Successfully implemented, it can provide continuity and expertise throughout the entire CMMC life cycle, with different individuals on each side of the compliance line.
CMMC-compliant businesses must know how C3PAOs are distinct from RPOs. The wrong organization at the wrong moment creates delays, additional expenses, or assessment failures. For instance, going for a C3PAO audit without prior preparation primarily results in non-compliance. Likewise, contracting RPOs alone without eventually performing a certified audit will leave an organization un-certified to obtain DoD contracts.
Also, knowing when and how to interact with each of them helps organizations effectively map out their compliance roadmap. It makes resource allocation more streamlined, reduces risks, and smooths the road to certification. Therefore, informed choices about C3PAOs and RPOs directly influence whether an organization achieves CMMC compliance.
Generally, CMMC certification relies upon accepting complementary yet distinct roles for CMMC C3PAOs and RPOs.
RPOs provide critical consultation, gap analysis, and remediation assistance in advance, while C3PAOs are official entities responsible for carrying out official evaluations and issuing certifications.
Departments must engage RPOs strategically and develop sound security foundations early, then engage C3PAOs to evaluate them for certification readiness. In addition, requesting the separation of operations where a business plays a dual function as RPO and C3PAO ensures objectivity and certification credibility.
By creating a distinct definition for each of these roles and knowing how to use each, companies can proceed confidently and efficiently through the CMMC environment, ultimately positioning themselves in the defense industrial base.
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